AI Customer Support
AI Customer Support That’s Always On
Pick up every support call, understand the problem, open a tidy ticket, route it to the right teammate and schedule a callback once it’s resolved.
What it does
Answers inbound support calls 24×7
Summarizes the issue into a clean ticket
Routes tickets to the right team by topic
Schedules resolution callbacks
Keeps the customer informed at each step
How it works
Customer calls support
AI understands the issue
Opens a ticket
Routes to the right team
Schedules a callback
Closes the loop
Frequently asked questions
Can it handle multiple languages?
Yes — it understands and responds in the customer’s language and summarizes the ticket for your team.
Does it integrate with our ticketing?
It creates and routes tickets inside your Smoothflick CRM, with topic-based routing rules you control.
What about complex issues?
It captures full context and hands off to the right human with a summary, so customers never repeat themselves.