Answer distributor and customer calls, capture RFQs and orders, log service and warranty requests, and follow up — so enquiries and support never stall.
Can it capture RFQs?
Yes — it collects the requirement details and logs the RFQ, then routes it to the right team for a quote.
Does it handle after-sales service?
It logs service and warranty requests, routes them and follows up until resolved.
Can it manage distributor calls?
It answers distributor enquiries, captures orders and keeps everyone updated.